Because merchandise purchases directly support The Lunchbox Project's nonprofit mission, all merchandise sales are final.
However, we want to make things right if there is a problem with your order.
If your item arrives damaged, defective, or incorrect, please contact us as soon as possible after receiving your order. Include your order number, a description of the issue, and photographs when applicable.
After reviewing the issue, we may provide a replacement or refund when appropriate.
Orders may only be canceled before fulfillment has begun. Once an order has been processed or shipped, we may be unable to cancel it.
Donations
Charitable donations are generally final. If you accidentally make a duplicate donation or enter an incorrect donation amount, please contact us promptly. We will review refund requests individually.
Thank you for understanding and for supporting The Lunchbox Project.
